The ScreenSteps Support Suite allows companies and organizations to transform the way they approach customer support. It is built around a simple philosophy: each step of providing instruction to a customer should be easy. It should be easy to create customer tutorials and guides. It should be easy to publish them. It should be easy to deliver to the customer And it should be easy for the customer to understand the information they are given. And that is what the ScreenSteps Support Suite does, it makes it easy to turn customer support into customer satisfaction.